The following terms and conditions of sale apply to the Online Shop Wearunique.com at URL http://www.wearunique.com ("Online Shop") and to the orders and transactions related to clothing, products made from recycled material and other related products available from the Online Shop (product/s).
During navigation of Wearunique Online Shop by the user, when e-mails are sent or data are exchanged, both parties communicate electronically, and you the customer accept that all agreements, notices, publications and other communications that are carried out electronically satisfy all legal requirements that such communications be made in writing.
Important: these conditions of sale do not affect your STATUTORY RIGHTS (and should not be read as such), which cannot be waived or limited by contract.
The Online Shop is owned by and operates on behalf of We'ar Unique S.r.l., Modena , 41121 Viale Monte Kosica 111, Italy, VAT registration no. IT03250800368 ("We'ar Unique" or "us" or "we", depending on the context), who is the seller of the Products.
1. General information on the conditions of sale
These conditions of sale:
In addition, any information or promotional material relating to Wearunique which is contained in brochures or published on the Wearunique website or which is received through other means does not constitute an offer by Wearunique to supply a Product.
Important! By placing an order, the customer accepts the present conditions of sale and related obligations.
2. Placing an order
In order to purchase a Product(s), you must first create Your Profile on Wearunique Online Shop and register with a personal username and password.
Remember to keep this information secret as all transactions carried out using your access data will be your sole responsibility. In order to make a purchase, you must:
To place an order:
Our purchasing system automatically generates an invoice, which is sent to the e-mail address specified at the time of ordering.
3. Processing of orders
The customer accepts that every order represents an offer to purchase the Products listed in the order, as set out in these conditions of sale. All orders must the be accepted by Wearunique. We may choose not to accept your order for any reason.
Once your order has been received, we will send you an e-mail with the subject Confirmation - Order Received containing the order number and information related to the Products ordered.
The sending of this e-mail does not imply acceptance of the order on our part. Acceptance is given and the contract of sale is completed when the Products are despatched, at which point you will receive confirmation by e-mail with the subject Confirmation- Order Despatched.
Should you wish to change your order, you can do so at any time before we send the e-mail confirming despatch.
You can contact Customer Service at email@example.com.
Wearunique reserves the right to cancel your order at any time prior to your receipt of the Products. In the event that Wearunique would like to cancel the order after sending the e-mail confirming despatch, your payment will be refunded.
4. Prices, Shipment, Handling Costs and Taxes
It is Wearunique's aim that the prices shown on Wearunique Online Shop are always the most up to date. However, it is possible that the prices are incorrect, and in this case, if the correct price is less than the one shown, the lower price will be applied. If, on the other hand, the correct price is higher, Wearunique will contact you with this information. Should you wish to, you can cancel the order by contacting Wearunique.
5. Availability of products and delivery
Wearunique reserves the right, without responsibility or the need to provide prior notice, to definitively change, suspend or discontinue the availability of some Products. For information on delivery methods, go to Delivery information.
Our aim is to deliver Products on time. However, for various reasons delivery could be delayed. Therefore, all delivery dates should be considered as indicative and not restrictive, as Wearunique cannot guarantee that the Product(s) will be delivered within the estimated dates. There may also be cases in which shipment is delayed, where it is not possible to despatch the Product on the expected date. In this case you will be contacted to set a new date.
In the case in which you, the customer, postpone the delivery of the products or delay receipt notwithstanding our estimated delivery, which we undertake to inform you of, we reserve the right to charge an amount which represents the additional costs sustained due to these actions or omissions.
If the Products are not delivered for a period of 10 working days, it will be deemed that you have exercised your right to terminate the contract and we will reimburse you, subtracting any additional costs incurred by Wearunique.
Once the goods have been received, check within a reasonable time from delivery that:
If the product is defective or incomplete, contact Customer Service at firstname.lastname@example.org
Payment must be made using PayPal or credit cards approved by Wearunique belonging to the Mastercard, Visa or Visa Electron networks, including pre-paid cards (e.g. Poste Pay). It is also possible to pay by American Express through the PayPal secure payment system. Refer to the FAQ section for more information.
It should be noted that:
Credit card details must be provided at the time of ordering.
Wearunique retains ownership of the Products until it receives the full payment due for Products and until delivery is made. Wearunique (also through delegated third parties), reserves the right (subject to applicable legislation) to sell or handle the Products, and to take action to regain possession of the Products should payment not be received, or if the credit card issuer does not authorise payment or requests Wearunique, for whatever reason, to reimburse a payment which has already been made.
8. Returns and Refunds
If you would like to exercise your right to withdraw from the contract, you must write to Customer Service within 10 working days from the date of receipt, and return the Products ordered. You can contact Customer Service at email@example.com
In compliance with article 64 of the Italian legislative decree n. 206 of 6 September 2005 ("Consumer code, in accordance with article 7 of the Italian law no. 229 of 29 July 2003"), the customer has the RIGHT TO WITHDRAW, that is the right to return the product received, without payment of any penalty and without giving reason for the return, within TEN working days of delivery of the Product.
The conditions set out in Section 10 will also be applied.
9. Supply of incorrect, incomplete or defective products
Contact Customer Service at firstname.lastname@example.org, if:
In these cases, we ask you to return the Products and we will provide a second delivery or refund, according to the circumstances.
The conditions set out in Section 10 will also be applied.
Once the permitted period for the customer to exercise their right to withdraw has expired, the customer may raise objections and/or actions for defective goods and/or in relation to guarantees, to the manufacturer only. Whenever the details of the manufacturer are not indicated clearly on the product, do not hesitate to contact We'ar Unique S.r.l. at email@example.com
10. How to return products
To organise returns contact Customer Service at firstname.lastname@example.org
Some useful information is outlined below:
Prepare your order with the original packaging (if you still have it) and ensure that the following are included:
Make sure that the products are packaged securely.
We ask you to handle the products with care and to return them in the condition in which you received them at the time of delivery.
The goods should be sent back to We'ar Unique S.r.l. by whatever means the customer considers most appropriate, to - viale IV Novembre, 20 - 41123 - Modena, Italy. All costs for returning the goods are the sole responsibility of the customer. No objections can be raised by the customer to We'ar Unique S.r.l. for additional costs incurred by the customer when returning a product.
If you return products:
Wearunique reserves the right to refuse the return, to not proceed with the refund or to debit the expenses which Wearunique has incurred for repair or for other similar reasons.
If, on the other hand the return is accepted by Wearunique, we will reimburse you with the price you paid by crediting your payment card.
Any amount due to Wearunique will be subtracted from the refund.
Wearunique accepts returns only for products purchased on Wearunique Online Shop.
As a Wearunique customer you must accept that the total amount of the order will be returned without interest by crediting your current account or credit card within a maximum of 30 days starting from the moment in which the return of the goods was carried out.
We will make every effort to fulfil our obligations. However, we cannot be held responsible for delays or non-fulfilment if these are caused by circumstances beyond our control. In the case of delays, we will endeavour to provide the service as soon as is reasonably possible.
These Conditions of Sale set out all our obligations and responsibilities regarding the supply of Products. There are no other warranties, conditions or terms that are binding on us.
Any warranties, conditions or other terms relating to the transaction which might be implied by the applicable laws in the country in which you purchased the Products (including and without limitation any implied term as to quality, fitness for purpose, reasonable care and skill) are hereby excluded to the maximum extent permitted by law. In particular, Wearunique does not assume responsibility for ensuring that the Products are suitable for your purposes.
Wearunique is not contractually responsible for civil tort or for any economic loss (including, but not limited to, loss of income, loss of profit, loss of contracts, loss of business or anticipated savings), loss of data, loss of reputation or for any other loss or special, direct, non-contractual or punitive damage, of any type and in whatever way it may arise.
In any event, nothing in this section limits your statutory rights and nothing in these conditions of sale attempt to exclude or limit the responsibility for:
12. Export controls
By adhering to these Conditions of Sale, you agree to abide by all regulations, laws and legal orders of the European Union and the Italian Republic relating to export, re-export, transfer or resale of Products ("Export Laws") and accordingly, you agree not to export any products to countries in breach of Export Laws, and not to export any Product to countries for which licences to export are required or other government approval, without first obtaining all the necessary licences and approvals. You guarantee that you are not located in, under the control of, or a citizen or resident of any country to which export of Products is prohibited by the relevant Export Laws.
13. General considerations
If any part of these conditions of sale are deemed invalid, illegal or unenforceable, that condition shall be applied to the maximum extent allowed by the law, and the validity, legality and enforceability of other provisions shall not be affected.